What is Community Heart & Soul?

Developed and field-tested over a decade in partnership with small cities and towns across the United States, Community Heart & Soul is a proven process for engaging a community in shaping its future.

Based on three powerful principles – involve everyone, focus on what matters most, and play the long game – Community Heart & Soul helps towns move toward a brighter, more prosperous future by bringing community residents closer together.

When residents get closer, differences fade and the things they care most about replace the differences. Trust is built and residents become stronger believers in their communities and more collaborative in their decision-making. People continue to stay in their communities, new people move in, and investment in towns increases.

Community Heart & Soul is unique in how it engages residents. It is a highly inclusive process that reaches deep into communities to ensure all voices are represented in determining a town’s future. Instead of bringing residents to the table, Community Heart & Soul brings the table to residents at community events, neighborhood block parties, schools, businesses, and virtual gatherings.